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Shipping Policy

  1. Order Processing Process Your orders are processed as soon as possible after your payment is received. Processing of your order is usually completed within 1 to 3 business days. Processing time may vary depending on order complexity, product availability, and other variables.

  2. Shipping Process Shipments are generally made on business days. The shipping time for your order varies depending on the shipping method and delivery address you choose. Shipping time usually varies from 1 to 7 business days. This includes the time until you receive your order. Delivery time may vary depending on factors such as geographical location and weather conditions.

  3. Shipping Fees Shipping costs are determined by the shipping method you choose, the delivery address, and the weight of the order. Shipping charges are included in the total amount stated when ordering at checkout. In special campaigns or discounts, shipping costs may vary or free shipping options may be offered.

  4. International Shipping Additional fees and customs duties may apply for international shipping. For international shipments, you must comply with local customs regulations. Customs procedures and delivery time may vary depending on country and region.

  5. Shipping Tracking After we ship your order, you will be provided with a shipping tracking number. You can track your shipment online using this tracking number. If you encounter any problems during the shipping process, you can contact our customer service.

  6. Damaged or Lost Shipments If you encounter any issues with damaged or lost shipments, it is important to contact our customer service and report the situation. You can make a claim under shipping insurance for damaged products. In case of lost shipments, we will try to solve the problem by contacting the cargo company and will assist you as soon as possible.

  7. Address Inaccuracies In order for your order to be delivered to the correct address, please make sure that you provide the correct and complete delivery address. Our store is not responsible for delivery problems caused by incorrect or incomplete addresses. It is important to check your address before ordering.

  8. Returns and Exchanges Please review our return policy or contact our customer service for your return or exchange requests for the products sent. We will provide you with instructions on the return and exchange process and process your request as soon as possible.

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